Technical Service
From the screw to the inspection seal
On-site service
Our technicians come to you and carry out maintenance and repair work directly in your practice or facility.
Workshop service
In our service centre we repair complex devices efficiently with documentation.
Safety inspections
We carry out legally required safety and performance checks and issue legally valid protocols.
Inspections & documentation
Legally required inspections according to manufacturer specifications and relevant standards — transparently documented.
Safety inspection (STK)
Regular safety inspection of active, non‑implantable medical devices in accordance with EU MDR and IEC/EN 62353 – with functional and parameter control.
Measurement inspection (MTK)
Verification of measurement accuracy for devices subject to MTK according to manufacturer specifications and regulations.
Electrical safety inspection
Periodic inspection of medical electrical devices/systems according to IEC/DIN EN 62353. Visual inspection, protective conductor/insulation, leakage/contact currents, functional test.
Scope of technical service
Across manufacturers, on site or in the workshop
Maintenance & repair
Fault analysis, repair, spare parts, rental devices. Transparent protocols and cost estimates.
Calibration
Calibrations of medical devices according to manufacturer specifications.
Appointments & planning
Device registration, appointment and document management, reminder service.
IT networking & systems
Network integration, HL7/GDT, PACS, worklists, in cooperation with your IT.
Maintenance, repair & installation
As an independent partner we guarantee manufacturer-independent service. Our team has years of experience and is always up to date with the latest technology.